Privacy Policy

RewardEdge Consulting ("RewardEdge," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website at rewardedge.co; contact us by email, telephone, WhatsApp, LinkedIn, or another channel; submit an enquiry or request a consultation; subscribe to newsletters, articles, or professional updates; request a proposal; or engage RewardEdge for professional advisory services.

This Privacy Policy applies to website visitors, prospective clients, clients, client representatives, suppliers, business partners, professional contacts, and other individuals who interact with RewardEdge.

1. Who We Are

RewardEdge Consulting provides advisory and consulting services in areas including compensation and benefits strategy; global reward strategy; job architecture and career frameworks; job evaluation and grading; salary benchmarking and market pricing; salary structures and pay bands; executive compensation and incentive design; pay equity and pay transparency; reward governance and policy design; workforce and reward analytics; UAE and Saudi Arabia reward advisory; and AI-related workforce, job-design, and reward advisory.

For the purposes of applicable data-protection laws, RewardEdge will generally act as the controller of personal information collected through the website and through direct business relationships. Where RewardEdge processes employee, workforce, compensation, or organisational information solely on behalf of a client, RewardEdge may act as a processor or service provider. In such circumstances, the client remains responsible for determining how and why the information is processed.

Business Name: RewardEdge Consulting
Website: rewardedge.co
Privacy Email: ahsan@rewardedge.co
Business Address: Baghban Pura, Lahore, Pakistan

2. Personal Information We May Collect

The information we collect depends on how you interact with us.

Information you provide directly

We may collect your name, job title, employer or organisation, business email address, telephone or WhatsApp number, country or location, LinkedIn or other professional profile information, information submitted through contact, booking, or enquiry forms, consultation requirements, project information, messages and correspondence, meeting notes, feedback, newsletter preferences, documents you voluntarily provide, and billing, contractual, and commercial information.

Please avoid submitting highly sensitive personal information through an ordinary contact form or unencrypted email unless suitable security arrangements have been agreed.

Information collected automatically

When you visit our website, certain technical and usage information may be collected automatically, including IP address, browser type, device type, operating system, pages visited, referral source, approximate geographic location, date and time of visits, session length, website interaction data, cookie identifiers, and technical performance and security information.

Information received from other sources

We may receive professional or business information from LinkedIn and other professional platforms, referrals and introductions, publicly available business sources, professional associations, conferences and events, clients and business partners, service providers, and website analytics providers. We will only use information obtained from other sources where we have a legitimate and lawful reason to do so.

3. Client and Workforce Data

During consulting engagements, clients may provide RewardEdge with employee, job, compensation, benefits, workforce, or organisational information. This may include employee identifiers, job titles, job descriptions, reporting relationships, organisational structures, job grades and career levels, salary and benefits information, incentive and performance information, demographic data, workforce analytics data, capability and skills information, succession or talent information, and market-pricing information.

Where reasonably possible, RewardEdge will request that personal information be anonymised, aggregated, or pseudonymised before it is shared. Clients are responsible for ensuring that they have the necessary authority and lawful basis to provide personal information to RewardEdge.

The use and protection of client information may also be governed by consulting agreements, confidentiality agreements, data-processing agreements, statements of work, project-specific security requirements, and written client instructions.

4. How We Use Personal Information

We may use personal information to respond to enquiries; arrange consultations and meetings; evaluate potential assignments; prepare proposals and statements of work; deliver consulting and advisory services; conduct agreed research and analysis; communicate with clients and professional contacts; manage contracts and client relationships; issue invoices and manage payments; maintain financial and business records; deliver newsletters, articles, and professional updates; improve our website and services; understand website performance and visitor behaviour; protect our website, systems, and business; prevent fraud, misuse, or unauthorised activity; manage professional networking and business-development activities; comply with legal, regulatory, tax, accounting, or contractual obligations; establish, exercise, or defend legal claims; and conduct internal business planning, quality assurance, and service development.

We will not use personal information for purposes that are materially incompatible with the purpose for which it was collected unless we have a lawful reason or obtain additional consent.

5. Lawful Bases for Processing

Depending on the circumstances and applicable law, we may rely on one or more of the following lawful grounds: Contract — to take steps at your request, prepare a proposal, enter into an agreement, deliver contracted services, or manage a client relationship; Legitimate interests — to operate and develop our business, communicate with contacts, improve services, protect our systems, maintain records, and conduct proportionate business development (considering whether our interests are overridden by your privacy rights); Consent — for optional newsletters, certain marketing, non-essential cookies, or specific voluntary disclosures (you may withdraw consent at any time); Legal obligation — to comply with laws, tax and accounting requirements, court orders, or regulatory requests; and Legal claims — to establish, exercise, or defend legal rights.

6. Marketing Communications

We may send professional updates, articles, newsletters, event information, or information about RewardEdge services where you have requested them, provided consent, are an existing or prospective business contact where applicable law permits, or where we have another lawful basis. You may unsubscribe at any time using the unsubscribe option in an email, by contacting ahsan@rewardedge.co, or by requesting that your preferences be updated. Unsubscribing from marketing will not prevent necessary communications relating to an active enquiry, a scheduled consultation, a client engagement, a contract, an invoice, or a legal or regulatory matter.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential functions, maintain security, remember preferences, understand traffic, analyse performance, improve content, and measure the effectiveness of communications. Cookies may be placed by RewardEdge or by approved third-party service providers. Where required by law, non-essential cookies will not be activated until you provide consent. You may manage cookies through the website cookie-consent tool where available, your browser settings, or the relevant third-party settings. Blocking some cookies may affect website functionality.

8. How We Share Personal Information

We may share personal information with carefully selected recipients where necessary for legitimate business or legal purposes, including website hosting and maintenance providers, cloud-storage providers, business-software providers, email and newsletter platforms, analytics providers, communication and video-conferencing providers, appointment-booking platforms, invoicing and accounting providers, payment-service providers, consultants and authorised subcontractors, professional advisers (lawyers, accountants, auditors, insurers), regulatory, judicial, government, or law-enforcement authorities, and potential purchasers, investors, or advisers involved in a business restructuring, merger, acquisition, or sale.

Service providers are expected to use personal information only for authorised purposes and to maintain appropriate confidentiality and security. RewardEdge does not sell or rent personal information for monetary consideration. Where applicable law treats certain analytics or advertising disclosures as a sale or sharing, we will provide any legally required notice or opt-out mechanism.

9. International Data Transfers

RewardEdge may work with clients, service providers, advisers, and contractors located in different countries. As a result, personal information may be accessed, processed, or stored outside the country in which it was originally collected. Where required by applicable law, we will use appropriate safeguards, which may include contractual data-protection clauses, data-processing agreements, confidentiality commitments, restricted access controls, security assessments, transfer-risk assessments, and approved international transfer mechanisms.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. Retention periods may vary depending on the nature of the information, contractual requirements, legal obligations, tax and accounting requirements, security needs, dispute-resolution requirements, and client instructions.

Our general retention approach may include: general enquiries — up to 24 months after the last meaningful interaction; marketing information — until you unsubscribe, withdraw consent, or it is no longer relevant; client engagement records — for the duration of the engagement and an appropriate period afterwards; contracts, invoices, and financial records — for the period required by applicable tax, accounting, and legal obligations; client workforce data — for the period agreed with the client or reasonably necessary to complete the engagement; and website security and technical logs — for a limited period appropriate to security and troubleshooting. Information may be retained longer where required by law, contract, a regulatory request, a legal claim, a litigation hold, or a fraud or security investigation. When no longer required, information will be securely deleted, anonymised, or removed from active use.

11. Information Security

RewardEdge uses reasonable organisational, technical, and contractual measures designed to protect personal information against unauthorised access, accidental loss, alteration, misuse, unauthorised disclosure, and destruction. Measures may include access restrictions, password protection, multi-factor authentication where available, encryption where appropriate, secure cloud platforms, confidentiality commitments, data minimisation, backups, supplier controls, and secure deletion procedures.

No website, email service, internet transmission, or storage system can be guaranteed to be completely secure. You should not send highly sensitive, confidential, or restricted information through an ordinary website form or unencrypted email unless suitable safeguards have been agreed.

12. Artificial Intelligence Tools

RewardEdge may use approved artificial intelligence and technology tools to support research, analysis, document drafting, data organisation, quality review, internal productivity, and content development. Where AI tools are used: appropriate human review will remain in place; confidential client information will be handled according to contractual and security requirements; personal information will not knowingly be entered into public AI tools where this would conflict with confidentiality, privacy, legal, or contractual obligations; confidential client information will not be used to train public or third-party AI models without appropriate written authorisation; and material consulting recommendations will remain subject to professional judgement, verification, and review. AI-generated outputs may be reviewed for accuracy, relevance, bias, confidentiality, and suitability before use.

13. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to request access to your personal information; request correction of inaccurate or incomplete information; request deletion; restrict certain processing; object to certain processing; request a portable copy of information you provided; withdraw consent; object to direct marketing; opt out of certain sales, sharing, or targeted advertising; request information about the categories, sources, purposes, and recipients of personal information; limit certain uses of sensitive personal information; lodge a complaint with an appropriate data-protection authority; and exercise your rights without unlawful discrimination.

These rights are not absolute. We may be required or permitted to retain or continue processing certain information where necessary to comply with legal obligations, perform a contract, protect legal rights, prevent fraud, maintain security, or establish or defend legal claims.

14. Exercising Your Privacy Rights

To submit a privacy request, contact ahsan@rewardedge.co with the subject "Privacy Request." Please provide your full name, contact details, the nature of your request, your relationship with RewardEdge, and sufficient information to help us locate the relevant records. We may request reasonable evidence to verify your identity before responding, which helps protect personal information from unauthorised access. Where permitted by law, an authorised representative may submit a request on your behalf; we may require evidence of authority and verification of identity.

15. Children's Privacy

RewardEdge provides professional business-to-business consulting services. Our website and services are not directed toward children, and we do not knowingly collect personal information from individuals under the age of 18 through the website. If we become aware that personal information relating to a child has been submitted without appropriate authority, we will take reasonable steps to remove it.

16. Third-Party Websites

Our website may include links to LinkedIn, publications, professional resources, client websites, booking platforms, third-party tools, and other external websites. RewardEdge is not responsible for the privacy, security, content, or practices of third-party websites. You should review the privacy policy of any third-party website before submitting personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website technologies, service providers, data-processing activities, legal or regulatory developments, or improvements to our privacy and security practices. The revised policy will be published on this page with an updated "Last Updated" date. Where appropriate, significant changes may also be communicated through another suitable method.

18. Contact Us

For questions, concerns, complaints, or requests relating to this Privacy Policy, contact:
RewardEdge Consulting
Website: rewardedge.co
Privacy Email: ahsan@rewardedge.co
Business Address: Baghban Pura, Lahore, Pakistan